Archive for the ‘Lourdes Life’ Category

Every Picture Tells a Story

Monday, June 18th, 2007

Just not the story you think.
Pictured here is WXPN Musician On Call Volunteer Guide Trainer Extraordinaire, Kimberly Massengill, and one-third of the South Jersey band Showin‘ Tell, Nicolino. While the picture shows Kim doing her best Gene Simmons imitation, in homage to Nicolino’s KISS tattoo, there really is so much more here than meets the eye.
In April, WXPN Musicians On Call launched at Our Lady of Lourdes Medical Center — the only hospital in all of New Jersey to participate in this program that brings live music to the patient’s bedside. At the launch April 18, we were thrilled to have New York Artist Kenli Mattus and our very own “Born at Lourdes” Birdie Busch. Both serenaded staff and guests and then went out to visit patients on our Rehab floor. Honestly, I never saw people so happy in a hospital before.
That event was where I first met Kim and learned she has trained all of the Musicians On Call guides. Since then, and for the last several weeks, she has taken the Amtrak down from New York to help train Lourdes volunteers as well. These individuals take time out of their lives to spend a few hours in the hospital, helping the musicians navigate the delicate social (and sometimes emotional) interactions that occur when you walk into a perfect stranger’s hospital room. You never know what you will get. People are stressed, hurting, anxious. The guides need to be resilient people. Kim clearly has seen it all and is a great teacher.
I hung around these past few weeks to be sure no one got lost, but mostly got to stand back in awe and watch Kim do her thing. Through her I got to observe what true Southern hospitality is. Our guides are fantastic as well. We are very lucky.
I can’t tell you how much this program has meant to the hospital. People have been touched by the time the volunteer guides and musicians have taken to be somewhere they could clearly have choosen not to be. I’ve watched from the hall as volunteer musicians make people smile when just a few minutes before they looked pretty stressed. I’ve watched patients and families listen together from an adjoining room, tapping their feet in silence and nodding their heads. The night this photo was taken, Showin‘ Tell played on our maternity floor. This was pretty exciting stuff. No one in the history of the Musician On Call program had played for a maternity unit before and everyone was pretty happy. One family had just welcomed a new baby and, as die-hard XPN fans, they were thrilled to learn they were getting a Musicians On Call performance. It was a nice celebration for them.
All of this is just the kind of transforming, healing experience we try to be a Lourdes. And we are grateful.

Thinking Out of the Box

Sunday, February 18th, 2007

I’ve kind of boxed myself in with taking such a narrow angle on this blog–wanting to write exclusively about the blog and our “journey.” It is kind of giving me writer’s block–mainly because I’ve been neglecting the blog myself and haven’t had time to rally the troops (the other bloggers) or go out and get additional ones. Dr. Miller suggested we get together again, especially since we had such a successful initial meeting, and also because it will help us to form a bit of a writer’s group. But events (and in marketing it is literally events) have gotten in the way. We had a well attended heart month event with Dr. Mimi Guarneri from Scripps at the Enterprise Center on February 6 and just yesterday, our Health Careers Day at the Moorestown Mall. Among the activities we offered–besides an up close view of our Da Vinci robot–was a chance for kids to play dress up as doctors and nurses. Check out Josh’s little girl, at right.

It also didn’t help my schedule that I chose this time to enter Yoga Teacher Training at the Lourdes Institute of Wholistic Studies, but I credit my time taking those classes with keeping my cool. Plus, there is nothing like immersing yourself in another part of an organization to see things from a whole new perspective–and to learn things you didn’t know. For instance, I found out we provide yoga therapy to cardiac patients. That is pretty cool.

And the other thing that we all do, which takes time since I’m not stationed at the hosptial, is patient rounding. I can imagine this is not everyone’s cup of tea, and some days I’m not up for it, but I am committed to it. Patient rounding is when associates go visit patients. (We have assigned rooms.) We do this as a check on our customer service and patient care, and to try to bridge some gaps that may occur. Even when I’m not feeling up for it, I always find it to be interesting, and often I meet great people. Usually people are quite happy with the service; sometimes they aren’t, or just need some help but a particular issue or concern. Sometimes they just need to talk. I had a nice conversation with a man the other day about our mutual dislike for “Mcmansions” and the over-development of land. The other week I met with a man who did not speak English. The enviornmental services associate. Carmen, translated for me and we could tell something was up. He said the care was fine but that he was feeling a ‘little down.” I asked if he would want a visit from pastoral care and he said he would. Turned out they had visited him earlier but had not realized he had been transferred to a different floor.

So, always lots to do, but just like patient rounding, we are committed to the blog. For now, at least, it will just evolve a bit slower than we would like.

Tiny Babies

Friday, December 29th, 2006

Think of that large bottle of water you guzzle while working out in the gym or that big dictionary you used as a kid. Now think of a newborn baby that weighs less than that — and survives.

Never seen babies that small? I have, many times in the Intensive Care Nursery (ICN) at Our Lady of Lourdes Medical Center in Camden. The 25-bed ICN is equipped to care for babies that are born at less than 32 weeks gestation and who weigh less than 1,500 grams. The dedicated neonatologists and specialized nurses care for 400 babies annually in the ICN.

Obviously, babies stay in the ICN for weeks or months. They reside in incubators until they’re big and strong enough to be transferred to other units, and later go home.

On Friday, Dec. 8, the ICN staff brought Christmas to 25 babies who couldn’t go home for the holidays during its 18th Annual Christmas Party. The babies were dressed in their Christmas finery for their first photos with Santa Claus, who took time out from his busy schedule to pay a visit to Lourdes. Family members attended as well and posed with Santa.

Santa also paid a special visit to Bryaisha Simpson, now 2 ½ years old. At 12 ounces, she was the smallest baby to be born and survive at Lourdes.

The entire scene was one of the most touching I’ve ever experienced. I count myself lucky to have a child who was born 7 pounds, 8 ounces, and didn’t have to go through what these babies and their families do in this unit.
The photo above was from the event. Also, check out the link for a slide show from the Philadelphia Inquirer. The unit is always accepting donations of baby blankets, hats and other items. Let me know if you’d like to donate.

Studying Studies

Friday, December 8th, 2006

One of the tasks I do often here is read about medical studies. Have you read the latest medical study released in the news today? If you haven’t, don’t worry. Another contradictory one will be out momentarily.

The problem I’ve found with most medical studies I read about is that they deal with specific drugs or devices treating (or not) such a small number of people with a specific condition, you’re not quite sure what to make of the results. Another study of the same drug looking at a slightly different condition could come up with the opposite result. Therefore, within a short period of time, you could have contradictory headlines: “X drug Reduces Cancer Risk” and “X drug Does Nothing for Cancer.”
Which study do you believe? Your guess is as good as mine. Go with doctors (affiliated with major health systems like Lourdes) and treatments you believe will work and hope for the best.

Not so Jaded

Friday, December 8th, 2006

As a journalist for 10 years, I reported on just about everything. I got to see and talk to people at their best, but more often, at their worst: following the deaths of loved ones or through some other tragedy; during heated exchanges at a school board meeting over some passionate issue; or when they read something in the paper they didn’t exactly like.

I talked to family members of loved ones who died in the Sept. 11, 2001 terrorist attacks who remained in denial, thinking those missing individuals would walk through the door again in a few moments. I even visited Ground Zero in New York two weeks after the attack, getting closer than most reporters, inside a building next door, picking up business cards and other personal effects blown in from God knows where.

Over the years, I think I got pretty jaded. I thought I’d seen it all. That’s until I joined Lourdes as writer/editor of publications in October 2005. One of my duties is interviewing department leaders for features in the Our Lady of Lourdes Medical Center weekly newsletter. I was interviewing the nurse manager of Critical Care I, a unit where the sickest of the sick people go, when a “code” was announced. Just like on medical TV shows like “ER,” that’s a signal for everyone to drop what they’re doing and proceed to a patient’s room to respond to an emergency situation.

The nurse manager and I got up, but shortly thereafter, the code was canceled. That’s not totally uncommon, I was told; the situation was probably under control. We concluded our interview and we walked toward the exit of the unit. There, outside a room, I quickly found out why the code had been called off. A family was gathered, and a woman was sobbing uncontrollably, crying, “Mommy! Mommy!” She collapsed onto the floor, and two relatives tried to pick her up and escort her out of the unit and into a waiting room. Her elderly mother had apparently just died. I discovered that the woman was in kidney failure, and was quite ill.

The scene hit me like a ton of bricks. I could totally put myself in that grieving woman’s situation. I have elderly relatives. In fact, most of my larger family gatherings are for funerals.

Because the code had been canceled, no chaplain was present. I quickly left the unit and walked through the Chapel and into the Pastoral Care Department. I told the secretary that someone was needed in CC1.

I couldn’t stop thinking about that incident for weeks. It still brings back memories and sad feelings. I never knew the deceased woman’s name, and I’m sure the nurses and others who work in such hospital units don’t recall everyone who comes there. However, I admire their courage for dealing with life and death situations every day.